Experience What I offer Reach Out

Founder-level execution that ships product and moves metrics.

I'm Mayank Lakhani, ex founder with an exit, builder and executioner. I build, ship, and iterate fast across product, engineering, and operations: taking systems from 0→1 and 1→n, leading teams, owning strategy and budgets, and delivering measurable growth.

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Mayank Lakhani

Career highlights

Portfolio

Experience

MyMirro

CEO and Founder-Builder (Product, Ops, and Execution)

  • Built, scaled, and led MyMirro across consumer and B2B, and facilitated the exit to a Dubai-based fashion marketplace.
  • Shipped 4 products end-to-end, from concept to production and iteration loops.
  • Scaled to 35K MAUs, ~45% 30-day retention, and 82% activation, with high engagement.
  • Built and operated across multiple business lines:
    • MyMirro Stylist Marketplace: Marketplace connecting personal stylists with users for paid services.
    • MyMirro Inspiration Commerce: Pinterest-like style inspiration and ecommerce platform, partnered with 50+ brands and marketplaces.
    • MyMirro AI Stylist Companion (D2C): Conversational fashion assistant for wardrobe, outfits, inspiration, and shopping help.
    • MyMirro B2B Agentic Products: SaaS agents including Agentic Shopping Assistant, Support Agents, and Omnichannel Reachout Agents.
  • Owned the founder stack: roadmap, hiring, delivery ops, budgets, finances, user research, partnerships, and fundraising.

YOSO Client of MyMirro B2B

Agentic Shopping Assistant and AI Search (Builder and Product-Execution Lead)

  • Built an agentic assistant embedded into search and chat UI (app and WhatsApp), grounded in catalogue and user context, integrated with checkout.
  • Built a conversational shopping assistant with catalogue grounding and user context access.
  • Trained and tuned relevance using approximately 25 lakh purchase records and a fashion intelligence corpus.
  • Delivered in approximately 2 months; improved conversion from approximately 2% to 5% (2.5× uplift) and increased AOV by 28% over 5 months.
  • Shipped production flows across discovery, intent clarification, recommendations, and checkout.

Perfora Client of MyMirro B2B

Customer Support Agentic AI and Control System (Builder and Product Owner)

  • Moved support from fully manual workflows to an agentic system and reduced manual load quickly.
  • Built an agentic support AI for repetitive queries and faster resolution with consistent tone and policy adherence.
  • Shipped a control layer so the ops team could deploy workflow changes quickly (without constant engineering dependency).
  • Reduced manual support effort by 50% in 3 months from an originally 100% manual support setup.

Mastercard

Associate Managing Consultant (AI Garage)

  • Led and implemented subscription B2B products sold at scale to merchants, issuers, and acquirers.
  • Led implementation of Portfolio Optimizer and contributed to products like SpendingPulse.
  • Portfolio Optimizer delivered 360° customer analytics and industry benchmarks to drive segmentation, targeting, upgrades and nurture strategies, and service adoption planning, along with forward-looking planning via predictive insights.
  • Commercial impact: drove $24M in revenue in 8 months through Portfolio Optimizer.

EXL

Consultant (Data Science and Executive Office Automation)

  • Worked closely with the Data Science team and directly with the company’s leadership.
  • Built Executive Office (EO) report automation while working directly with the CFO’s office.
  • Automated marketing campaign performance reporting, including generation and delivery, so leadership could review outcomes faster and more consistently.
  • Built data pipelines unifying marketing data across web, email, social, paid and organic search, and events and webinars into a single source of truth (client: PIMCO).
See all work
Approach

How I operate

I'm at my best when outcomes matter and timelines are tight.

  • The problem decides the playbook: If it involves user behavior, I talk to users. If it involves revenue or DAUs, I start with dashboards and align with marketing and product teams to isolate what changed.
  • Go deep before moving fast: I spend time identifying the real root cause, because efficient solutions come from the right problem statement rather than surface symptoms.
  • Ship in tight loops: I am used to startup cadence, which includes daily pushes, quick fixes, and shipping while building in parallel.
  • Balance speed with quality: I prioritize using the importance, satisfaction, and effort lens to choose what to ship now versus what needs more depth.
  • Data is never "missing": If the system isn’t providing insights, you can extract signal, especially by speaking directly with users.
  • Own milestones end-to-end: I delegate when appropriate, but I will get hands-on whenever needed to hit delivery targets and maintain momentum.
Capabilities

Where I add leverage immediately

Founder's Office execution

Cross-functional ownership for special projects, delivery, and outcomes.

Product management

0→1, growth loops, retention/engagement systems, and roadmap clarity.

Business metrics

Conversion, AOV, drop-offs, operational efficiency, and performance.

Ops + systems

Process design, automation, internal tooling, and cost reduction.

Technical execution

Production systems, integrations, and end-to-end delivery when needed.

Agentic AI workflows

Sales/support/search/automation agents with measurable ROI.

Get in touch

Reach out

If you're hiring for Product, Founder's Office, or Strategy + Execution , or want to explore B2B work - reach out directly.

LinkedIn linkedin.com/in/lakhani-mayank/
Email mayanklakhani22@gmail.com
Phone +91 9560661809